Privacy Policy

Overview

Norvanta Clinical Services ("Norvanta," "we," "our," or "us") is committed to protecting the privacy of the individuals and organizations who interact with our platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at norvantaclinical.com or engage with our clinical oversight services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Information We Collect

We collect information you provide directly to us, information collected automatically through your use of our website, and information provided in connection with our clinical services.

Information you provide directly:

• Name, email address, phone number, and professional credentials when you submit an inquiry or enrollment application
• License information, state of practice, and practice details provided during the onboarding process
• Communications you send to us via email or contact forms
• Payment information processed through our third-party payment processor

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We use the information we collect for the following purposes:

• To evaluate and process provider enrollment applications
• To deliver and administer our clinical oversight and compliance services
• To communicate with you regarding your account, service updates, or operational changes
• To maintain compliance documentation and oversight records as required by applicable state regulations
• To improve our website, platform, and service offerings
• To send service-related communications and updates to enrolled providers
• To comply with legal obligations and respond to lawful requests from regulatory authorities

We do not sell your personal information to third parties.

Disclosure of Information

We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who assist in operating our platform, processing payments, or delivering services — subject to confidentiality obligations
• Clinical platform partners: Platforms used to facilitate GFE documentation, chart review, and compliance recordkeeping
• Legal compliance: When required by law, court order, or regulatory request
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate protections

We do not share your information with advertising networks or data brokers.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain active service relationships, and comply with applicable legal and regulatory requirements. Clinical documentation and oversight records may be retained for extended periods in accordance with state healthcare regulations.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, contact us at the address below. We will respond to verified requests within the timeframe required by applicable law.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website or services following any update constitutes your acceptance of the revised policy.